Smartphone Centered Architecture is an important pillar of MyCaption's voice recognition software system. It refers to the way a user's voice dictation message transforms to text and flows through the system. In a smartphone centered architecture, the user's smartphone is at the center of message flow. Audio messages are produced by the smartphone and sent to the server for processing by voice recognition software. When the messages are converted to text (data), they are returned to the smartphone. The smartphone then decides what to do with that data -- for example, to send it as email, or to integrate it into CRM. This arrangement is in contrast to what could be called a server-centric architecture, where the transcribed text is sent directly by the servers, without returning it to the smartphone.
What are the Advantages of Smartphone Centered Architecture?
1. Control the Accuracy of Delivered Messages -- Review Before Send
After the user's voice message is converted to text, it is returned to the smartphone, where the user gets an option to review it and edit it before sending it off to the destination. It's important to give the users this level of control, because no matter how good a speech recognition software system may be, it's never perfect. If the user can proof-read and even make changes before the message is sent out, he can remain in control of assuring 100% accuracy.
2. Seamless Integration -- Synchronize with Microsoft Outlook and Gmail
This is important. With MyCaption, your BlackBerry® voice to text conversion is intrinsic. Your email is sent as a native BlackBerry® email object, from your BlackBerry® smartphone, by your BlackBerry® smartphone. We don't use our servers to send it, spoofing as your BlackBerry®. So all your desktop and browser-based email clients like Microsoft Outlook or Gmail remain in perfect sync with your email. A message composed by MyCaption works exactly like the message you composed by thumbing on the BlackBerry® keyboard. For example, in Gmail, it will show up in your Sent Mail folder within minutes.
The same is true for other functions like Calendar. Whatever sync mechanism you have in place, will work exactly as before. For example, if you use Google Sync for your Calendar, any calendar event you compose with MyCaption will sync with your Google calendar, exactly as before. (Well, not exactly -- it will be much more enjoyable, with your voice being your new keyboard!)
If your Microsoft Outlook has a toolbar for CRM systems like Salesforce.com, Microsoft Dynamics, or SugarCRM, your synchronization with CRM will also work, just as before. Only, more conveniently.
3. Enterprise Security -- Protect Your Passwords
With Smartphone Centered Architecture, there is a logical separation between voice to text conversion, and integration of that text with business systems like CRM. The former happens first, the results are returned to your smartphone, and then the latter can happen. If your smartphone is programmed with some CRM access capability, for example, you can keep your CRM password in your smartphone -- you never, ever have to give it out to the servers who do speech to text conversion for you.