Privacy Statement
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Last Updated on: November 24th, 2008

MyCaption.com, Inc. ("MyCaption") respects your privacy, and takes protecting it very seriously. In fact, since our own employees are also MyCaption users, our own privacy is at stake just as much as yours is. Mycaption will NEVER collect personally identifiable information from you without your express permission. Personal information of all users is collected only as described here in this Privacy Statement.

Collection of your Personal Information

MyCaption may collect information during the registration process, including first and last name, country, region or state, zip or postal code, email addresses, credit card number and billing address and phone number(s).

MyCaption stores, transmits, processes and maintains your messages and other data related to your account in order to provide the service to you. By our policy, the contents of your messages are deleted as soon as they are processed, unless you specifically ask us to store your messages for the duration you indicate.

Use of your Personal Information

  • Your registration information is used only to operate the site.
  • MyCaption maintains and processes your MyCaption account and its contents to provide the MyCaption service to you and to improve our services.
Information sharing and onward transfer

When you send voice messages, MyCaption may include your information as part of the message. You can view or edit your personal information by accessing the website.

Security of your Personal Information

MyCaption is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Use of Cookies

MyCaption uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, when you sign in, a cookie helps MyCaption to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, preferred email address, and so on. When you return to MyCaption, the information you previously provided can be retrieved, so you can easily use the MyCaption features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the MyCaption.

If you have questions or concerns regarding this statement, you should first contact privacy@mycaption.com.

Our communication with you

Apart from using your email address to send your emails to your recepients, MyCaption may use it to reach you with emails regarding instruction to help you navigate through the procedure to install the service on your BlackBerry®. Any time we communicate with you for marketing reasons, we will always include a way for you to tell us not to contact you with such communications in the future if that is your preference.

  • MyCaption will email you when you register for the MyCaption service for the first time by going to our website. This email will contain a link which you can click to download the MyCaption application.
  • We may send you the aforementioned email again only in the case of software update on our side, to facilitate you with the best user experience. Along with the sitatuins mentioned above, MyCaption may email you only in the situations depicted below.

  • When you request assistance (forgot password, change email address, etc.).
  • When you are approaching low balance on your account.
  • When your credit card transaction has a problem.

  • Changes to this Statement

    MyCaption will occasionally update this Privacy Statement to reflect company and customer feedback. When MyCaption posts changes to this Statement, they will be indicated by the date of the last update on our website. If there are material changes to this Statement or in how MyCaption will use your personal information, MyCaption will prominently post such changes prior to implementing the change. MyCaption encourages you to periodically review this Statement to be informed of how MyCaption is protecting your information.

    Contact Information

    MyCaption welcomes your comments regarding this Privacy Statement. If you believe that MyCaption has not adhered to this Statement, please contact MyCaption by e-mail, or postal mail.

    MyCaption.com, Inc.
    440 N. Wolfe road,
    Sunnyvale, CA 94085